Open their profile or your conversation with them and tap report or block. Blocking takes effect straight away, and a member of our team reviews every report.

Subscriptions are managed by the App Store or Google Play. Cancel from your subscription settings there; your benefits continue until the end of the current billing period.

You can delete your account and your data from your account settings in the app. If you have trouble, write to us and we will help.

Purchases are processed by the App Store or Google Play, so refunds are handled by them. For anything else, send us a message with the details and we will look into it.

A real person reads every message. We reply as soon as we can, usually within a few working days.